Refund & Exchange Policy

Due to the nature of our products, all sales are final.

We do not offer refunds or exchanges unless there is a manufacturing defect or an error on our end.

If you receive a defective product, you must contact us within 48 hours of delivery with:

• Order number

• Photos of the issue

• Description of the problem

Once reviewed and approved, we will arrange a replacement or resolution.

Hair must be unused, unaltered, and in original packaging to qualify for review.